Homepage voice that answers insurance and sedation questions when your phones go to voicemail.
Industry reports in Dental Economics put after-hours dental calls at roughly 27% of inbound volume. Forbes-cited research in dental AI circles suggests about 85% of those callers never get a callback when they hit voicemail. Voice My Site transforms your homepage hero into live voice — not on your office line — so the patient comparing three practices at 9pm gets answers from your site and leaves contact details. Practices using similar after-hours capture report 9–12 extra bookings per week; your mileage depends on traffic and how fast you follow up.
~27%
of dental calls happen after hours
~85%
voicemail callers never get a callback
9–12
after-hours bookings/week practices report
48h
to launch on your existing homepage
0
phone trees on your website
The patient has a toothache or finally has time to research Invisalign after the kids are asleep. They call. Voicemail. They Google the next practice. Phone AI receptionists like Ovox or Arini answer your business line — useful, but a different problem. The visitor on your website never dials at all. They need answers in the hero before they'll commit to a call. A silent site loses to whoever makes them feel heard first.
No. Ovox, Arini, and similar tools answer calls to your practice number. Voice My Site lives in your website hero — where Google sends researchers before they pick up the phone. It qualifies new patients, captures contact details, and can book consults if you add the booking tier. Your office line and your existing phone AI stay separate. This catches the traffic that never calls.
How it works
We train on your services, insurance policies, and intake FAQs — then build voice into the hero patients already trust.
Insurance acceptance, sedation options, emergency vs next-day scheduling, new patient vs existing, and what happens at a first visit. The agent answers from your published content, asks a few natural qualifying questions, and sends a warm lead to your inbox — ready for your team to call back first thing. No medical advice beyond what you've already published.
We train on your existing site, match the hero to your brand, and go live within 48 hours after you approve the preview. Standard is $500 setup plus $149/month. Add booking (+$200 setup) if you want consults scheduled directly in the conversation via Calendly or your PMS-linked calendar.
Security & compliance
Voice runs on ElevenLabs enterprise infrastructure — we configure intake for marketing lead capture, not clinical records.
FAQ
Phone AI answers your business line. Voice My Site answers visitors on your website — before they call. They complement each other, but they solve different drop-off points.
Yes, from content you provide — accepted carriers, payment options, financing. For plan-specific eligibility it sets expectations and captures details for your team to confirm.
The experience is transparent and professional — a voice agent trained on your practice, not a fake human. Most patients care more about getting answers fast than the label.
Yes with the + Booking tier. The agent connects to Cal.com, Calendly, or Acuity and books directly inside the voice conversation.
Some practices report that range when they combine after-hours capture with fast follow-up. Results depend on your traffic, market, and how quickly your front desk responds to leads.
Our voice stack is built on ElevenLabs, which maintains SOC 2 Type II certification, provides GDPR-aligned data processing with a Data Processing Addendum (DPA), and offers enterprise features including EU data residency, end-to-end encryption, and Zero Retention Mode (no audio or transcript storage).
ElevenLabs offers HIPAA-eligible services for enterprise customers who execute a Business Associate Agreement (BAA) with Zero Retention Mode enabled — audio and transcripts containing PHI are not retained. Standard Voice My Site deployments focus on marketing lead capture from public website content; we configure agents not to collect protected health information in the voice session. Clinical and insurance-eligibility details should be handled by your team in private. Discuss HIPAA-specific needs on a strategy call.
Lead capture stores the contact details you configure (name, phone, reason for visit). Voice sessions can run with Zero Retention Mode on enterprise tiers so raw audio and transcripts are not persisted on ElevenLabs servers. We scope retention with you based on your practice requirements.
Related
Get live voice on your homepage
Book a free strategy call — we'll review your dental homepage and show you what 48-hour launch looks like.
