Your med spa site gets traffic — but does it actually talk to high-intent visitors?

Neither. This is website-native voice in your hero — not a widget on your business phone. Visitors who find you online get a conversation that matches your brand, not a generic AI phone tree. Your team still runs consults, treatment plans, and in-clinic upsells.

Treatment interest, timeline, prior experience with the procedure, budget sensitivity if you publish ranges, and whether they're new or existing. The agent captures name, email, and phone, then offers to book a consult if you're on the booking tier. High-ticket aesthetics needs trust before the calendar — voice builds that faster than a contact form.

48 hours from content handoff to hero integration. We train on your treatment pages, injectables menu, and consult process. Standard setup is $500 plus $149/month; add +$200 for direct calendar booking inside the conversation.

It answers from your approved content — services, prep, recovery, general candidacy. It does not give medical advice beyond what you've published. Complex cases get routed to your team with contact details captured.

Yes. The hero integration is brand-matched — voice UI, typography, and placement feel native to your site, not a third-party bubble.

With the + Booking add-on, yes. It connects to your calendar and books consults during the voice session.

Train it on your published pricing or ranges. If you prefer consult-first pricing, it explains your process and captures interest instead of quoting blindly.

Standard covers one homepage hero. Multi-location or multi-page flows can be scoped on a strategy call.

Our voice stack is built on ElevenLabs, which maintains SOC 2 Type II certification, provides GDPR-aligned data processing with a Data Processing Addendum (DPA), and offers enterprise features including EU data residency, end-to-end encryption, and Zero Retention Mode (no audio or transcript storage).

ElevenLabs offers HIPAA-eligible services for enterprise customers who execute a Business Associate Agreement (BAA) with Zero Retention Mode enabled — audio and transcripts containing PHI are not retained. Standard Voice My Site deployments focus on marketing lead capture from public website content; we configure agents not to collect protected health information in the voice session. Clinical and insurance-eligibility details should be handled by your team in private. Discuss HIPAA-specific needs on a strategy call.

Lead capture stores the contact details you configure (name, phone, reason for visit). Voice sessions can run with Zero Retention Mode on enterprise tiers so raw audio and transcripts are not persisted on ElevenLabs servers. We scope retention with you based on your practice requirements.