Live voice for late-night treatment questions and consult capture — while intent is still hot.
Med spa prospects browse at night — comparing Botox downtime, Morpheus8 pricing, and whether you're legit before they'll DM or submit a form. Industry consensus from med spa AI vendors is blunt: if nobody responds, they move to the next clinic in their feed. Voice My Site transforms your homepage hero into live voice. Someone lands from Instagram at 11pm, asks treatment questions in their own words, hears a confident human voice trained on your menu, and leaves details for a consult — without waiting for your front desk to wake up.
11pm
when Instagram traffic still converts
73%
want pricing before they submit a form
Next
clinic wins if yours stays silent
48h
to launch after content handoff
1 tap
to start a treatment conversation
They already want what you sell. They're in bed with their phone, comparing three clinics, needing specifics before they'll book. A pretty hero with Book Now doesn't answer "Can I get filler if I'm breastfeeding?" Your front desk won't see the DM until 9am — and by then they've booked elsewhere. Med spa AI vendors all say the same thing: speed and responsiveness at the moment of intent wins.
Neither. This is website-native voice in your hero — not a widget on your business phone. Visitors who find you online get a conversation that matches your brand. Your team still runs consults, treatment plans, and in-clinic upsells. This catches the researcher who never calls or DMs.
How it works
We train on your treatment menu, consult process, and brand — then build voice where Instagram traffic lands first.
Treatment interest, timeline, prior experience with the procedure, budget sensitivity if you publish ranges, and whether they're new or existing. The agent captures name, email, and phone, then offers to book a consult if you're on the booking tier. High-ticket aesthetics needs trust before the calendar — voice builds that faster than a contact form at midnight.
48 hours from content handoff to hero integration. We train on your treatment pages, injectables menu, and consult process. Standard setup is $500 plus $149/month; add +$200 for direct calendar booking inside the conversation.
Security & compliance
Voice runs on ElevenLabs enterprise infrastructure — we configure intake for marketing lead capture, not clinical records.
FAQ
It answers from your approved content — services, prep, recovery, general candidacy. It does not give medical advice beyond what you've published. Complex cases get routed to your team with contact details captured.
Yes. The hero integration is brand-matched — voice UI, typography, and placement feel native to your site, not a third-party bubble.
With the + Booking add-on, yes. It connects to your calendar and books consults during the voice session — even when your front desk is closed.
Train it on your published pricing or ranges. If you prefer consult-first pricing, it explains your process and captures interest instead of quoting blindly.
Standard covers one homepage hero. Multi-location or multi-page flows can be scoped on a strategy call.
Our voice stack is built on ElevenLabs, which maintains SOC 2 Type II certification, provides GDPR-aligned data processing with a Data Processing Addendum (DPA), and offers enterprise features including EU data residency, end-to-end encryption, and Zero Retention Mode (no audio or transcript storage).
ElevenLabs offers HIPAA-eligible services for enterprise customers who execute a Business Associate Agreement (BAA) with Zero Retention Mode enabled — audio and transcripts containing PHI are not retained. Standard Voice My Site deployments focus on marketing lead capture from public website content; we configure agents not to collect protected health information in the voice session. Clinical and insurance-eligibility details should be handled by your team in private. Discuss HIPAA-specific needs on a strategy call.
Lead capture stores the contact details you configure (name, phone, reason for visit). Voice sessions can run with Zero Retention Mode on enterprise tiers so raw audio and transcripts are not persisted on ElevenLabs servers. We scope retention with you based on your practice requirements.
Related
Get live voice on your homepage
Book a free strategy call — we'll review your med spa homepage and show you what 48-hour launch looks like.
